Business operation rethinking.
This research uses a soft system approach in search of business operation rethinking for the service industry. In order to be focused in this research, it aims to provide a breakthrough for the Chinese restaurant operation in Singapore by designing an idealized operating process.
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| Format: | Thesis |
| Language: | English |
| Published: |
2009
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| Online Access: | http://hdl.handle.net/10356/20229 |