Influence of store image congruity on perceived risk of products.

This paper explores the interactivity of retail store environmental cues on consumers’ perceived risk on merchandise offered under the particular environment. An empirical study examines all three types of environmental factors of ambient, social and design and their degree of congruency to the expe...

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Bibliographic Details
Main Authors: Chan, Li Yan., Yeo, Zhi Yuan., Ng, Yu Lin.
Other Authors: Jeffrey Cameron Kennedy
Format: Final Year Project (FYP)
Language:English
Published: 2010
Subjects:
Online Access:http://hdl.handle.net/10356/35527