A way toward customer retention in the Singapore services industry.

32 p.

Bibliographic Details
Main Author:	Chen, Pei-Yi.
Other Authors:	Nanyang Business School
Format:	Thesis
Published:	2011
Subjects:	DRNTU::Business::Marketing::Consumer behavior
Online Access:	http://hdl.handle.net/10356/47342

Internet

http://hdl.handle.net/10356/47342