An exploratory study on shopper typologies based on architectural styles in Singapore.

Atmospherics in shopping mall is an important element which is of great interest to researchers and practitioners alike. Nevertheless, few studies have examined the concept of Atmospherics in Singapore. The appropriate employment of Atmospherics is able to differentiate a shopping mall from the homo...

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Bibliographic Details
Main Authors: Goh, Shun Quan., Toh, Tricia., Tiang, Cheong Long.
Other Authors: Nanyang Business School
Format: Final Year Project (FYP)
Language:English
Published: 2012
Subjects:
Online Access:http://hdl.handle.net/10356/48218
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author Goh, Shun Quan.
Toh, Tricia.
Tiang, Cheong Long.
author2 Nanyang Business School
author_facet Nanyang Business School
Goh, Shun Quan.
Toh, Tricia.
Tiang, Cheong Long.
author_sort Goh, Shun Quan.
collection NTU
description Atmospherics in shopping mall is an important element which is of great interest to researchers and practitioners alike. Nevertheless, few studies have examined the concept of Atmospherics in Singapore. The appropriate employment of Atmospherics is able to differentiate a shopping mall from the homogenous retail scene. Within Atmospherics, Architectural Styles and Tenant Variety are two crucial contributors to the attractiveness of a mall and these factors are within the developers’ control. A sequential mixed-method design, involving qualitative and quantitative studies, was adopted for our research. Preliminary interviews conducted revealed shoppers’ varied preferences for the architectural design of a shopping mall, which includes exterior and interior design, as well as the mix of tenants. Interviewees suggested Authenticity as an overarching theme that correlates Architectural Styles and Tenant Variety, as it provides a sense of place to shoppers in a shopping mall. The questionnaire was designed to gather the respondents’ preference of architectural styles for shopping malls and their desirable tenant mix. The result of our quantitative research revealed 5 major shopper clusters: Authentic, Apathetic, Luxury, Hedonic & Modern shoppers. There were significant differences and similarities among the clusters including their lifestyle and shopping behavior, which upon analysis revealed the characteristics and rationales of these shoppers and their respective preferences. Findings from this research can be useful to developers when designing an appealing shopping mall for their intended market.
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spelling ntu-10356/482182023-05-19T06:16:14Z An exploratory study on shopper typologies based on architectural styles in Singapore. Goh, Shun Quan. Toh, Tricia. Tiang, Cheong Long. Nanyang Business School Robert Kreuzbauer DRNTU::Business::Marketing::Consumer behavior Atmospherics in shopping mall is an important element which is of great interest to researchers and practitioners alike. Nevertheless, few studies have examined the concept of Atmospherics in Singapore. The appropriate employment of Atmospherics is able to differentiate a shopping mall from the homogenous retail scene. Within Atmospherics, Architectural Styles and Tenant Variety are two crucial contributors to the attractiveness of a mall and these factors are within the developers’ control. A sequential mixed-method design, involving qualitative and quantitative studies, was adopted for our research. Preliminary interviews conducted revealed shoppers’ varied preferences for the architectural design of a shopping mall, which includes exterior and interior design, as well as the mix of tenants. Interviewees suggested Authenticity as an overarching theme that correlates Architectural Styles and Tenant Variety, as it provides a sense of place to shoppers in a shopping mall. The questionnaire was designed to gather the respondents’ preference of architectural styles for shopping malls and their desirable tenant mix. The result of our quantitative research revealed 5 major shopper clusters: Authentic, Apathetic, Luxury, Hedonic & Modern shoppers. There were significant differences and similarities among the clusters including their lifestyle and shopping behavior, which upon analysis revealed the characteristics and rationales of these shoppers and their respective preferences. Findings from this research can be useful to developers when designing an appealing shopping mall for their intended market. BUSINESS 2012-03-29T05:57:25Z 2012-03-29T05:57:25Z 2012 2012 Final Year Project (FYP) http://hdl.handle.net/10356/48218 en Nanyang Technological University 70 p. application/pdf
spellingShingle DRNTU::Business::Marketing::Consumer behavior
Goh, Shun Quan.
Toh, Tricia.
Tiang, Cheong Long.
An exploratory study on shopper typologies based on architectural styles in Singapore.
title An exploratory study on shopper typologies based on architectural styles in Singapore.
title_full An exploratory study on shopper typologies based on architectural styles in Singapore.
title_fullStr An exploratory study on shopper typologies based on architectural styles in Singapore.
title_full_unstemmed An exploratory study on shopper typologies based on architectural styles in Singapore.
title_short An exploratory study on shopper typologies based on architectural styles in Singapore.
title_sort exploratory study on shopper typologies based on architectural styles in singapore
topic DRNTU::Business::Marketing::Consumer behavior
url http://hdl.handle.net/10356/48218
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