A case study on wang cafe : meeting diner needs and satisfaction
In the pursuit of augmenting Singapore’s position as one of the gastronomical capital in the region, SPRING Singapore launched various Customer-Centric Initiatives (CCI)1 since 2005. The program encourages businesses to strive for higher level of service excellence. The emphasis placed upon service...
| Main Authors: | , , , |
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| Other Authors: | |
| Format: | Final Year Project (FYP) |
| Language: | English |
| Published: |
2013
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| Subjects: | |
| Online Access: | http://hdl.handle.net/10356/51383 |