Critical success factors and performance evaluation of the department store industry

This report aims to access the performance of the department store industry in Singapore and identify the critical success factors for a department store retailer. The performance of each of the four public-listed department store retailers is assessed qualitatively and quantitatively using measures...

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Bibliographic Details
Main Authors: Goh, Lisa, Chow, Li Lian, Quek, Siew Hoon
Other Authors: Nanyang Business School
Format: Final Year Project (FYP)
Language:English
Published: 2014
Subjects:
Online Access:http://hdl.handle.net/10356/56312