The complete servqual model applied in the habour view Dai-Ichi Hotel

149 p.

书目详细资料
主要作者:	Ng Chee Keen, Quek Li Yen, Tan Mak Koon Maurice
其他作者:	Roberta Wong Leung
格式:	Final Year Project (FYP)
出版:	2014
主题:	DRNTU::Business::Marketing::Customer services
在线阅读:	http://hdl.handle.net/10356/57862

因特网

http://hdl.handle.net/10356/57862