Building and implementing on-line complaint handling system for Phillip Securities.

This report documents the group’s 8-month development of Phillip Securities’ online complaint handling system. The project started in May 2009 and ends in March 2010. Insofar, the first phase of the project has been completed. This online system is based on an open-source ticketing system which is O...

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Bibliographic Details
Main Authors: Zhang, Peifei, Lee, Wai Hong, Hou, Xuehui
Other Authors: Yeow Yong Kwang, Adrian
Format: Final Year Project (FYP)
Language:English
Published: 2015
Subjects:
Online Access:http://hdl.handle.net/10356/62012