Direct services : a perspective view of supply chain management in service industry

This paper concerns the supplier management process commonly found in the service industry. It focuses on the importance of Business Purchase Plan, Total Cost of Ownership (TCO), Contract Drafting/ Negotiation/ Administration, Supplier Value Added and Supplier Risk Management and how each of these e...

Full description

Bibliographic Details
Main Author: Siew, Chen Seng.
Other Authors: Arun Kumar
Format: Thesis
Published: 2008
Subjects:
Online Access:http://hdl.handle.net/10356/6375