A case study on the effect of training towards the level of customer service in to fashion retailing chain stores
"The customer is always right" - a premise or philosophy which guides many service organisations. Many organisations believe in this phrase as customers are the life-line to the success of any business. The point of contact between the customers and frontline employees, often known as...
| Main Authors: | , , |
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| Other Authors: | |
| Format: | Final Year Project (FYP) |
| Language: | English |
| Published: |
2015
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| Subjects: | |
| Online Access: | http://hdl.handle.net/10356/63958 |