Critical success factors of quality management for the Singapore shipping industry
Quality Management (QM) is often advocated as a solution to revive a troubled business or to attain a competitive edge over rivals. The Singapore shipping industry is a crucial industry to the nation's economy but with recurring and new challenges, it has to progress continuously by incorporati...
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| Format: | Final Year Project (FYP) |
| Language: | English |
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2015
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| Online Access: | http://hdl.handle.net/10356/64021 |