Critical success factors of quality management for the Singapore shipping industry
The purpose of the project is to investigate Critical Success Factors (CSFs) of Quality Management (QM) in the context of Singapore Shipping Industry. The CSFs are first identified from the various Quality Awards and the Business Excellence framework and these factors are then compared with past stu...
| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Final Year Project (FYP) |
| Language: | English |
| Published: |
2015
|
| Subjects: | |
| Online Access: | http://hdl.handle.net/10356/64088 |