An operational approach to six sigma implementation

Two cases are presented in this dissertation. The first case illustrates how a company implements the Six Sigma Methodology and the second case illustrates how the Soft System Methodology is implemented in a company. One of the cases is further developed to illustrate how the operational approach co...

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Bibliographic Details
Main Author: Teo, Khai Ming.
Other Authors: Kam, Booi Chung
Format: Thesis
Published: 2008
Subjects:
Online Access:http://hdl.handle.net/10356/6521