Modelling, analysis, and optimization in resource planning for outpatient clinics

Outpatient services in Singapore have been facing an increasing and lengthy appointment lead-time, which is regarded as being unacceptable for healthcare services. Specifically, Tan Tock Seng Hospital (TTSH) has been under the great pressure in reducing the outpatients’ long appointment leadtime to...

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Bibliographic Details
Main Author: Nguyen Thi Thu Ba
Other Authors: Stephen C. Graves
Format: Thesis
Language:English
Published: 2015
Subjects:
Online Access:https://hdl.handle.net/10356/65487