Integrated business model for dry bulk shipping industry : two-stage QFD model connecting customer requirements, quality characteristics and business strategies
Currently, companies in the dry bulk shipping market are faced with increasingly intensive competition on a global scale. Given the highly fluctuating freight rates, it is important for dry bulk shipping companies to establish a strategic business model. However, no systematic analysis has been done...
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| Format: | Final Year Project (FYP) |
| Language: | English |
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2016
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| Online Access: | http://hdl.handle.net/10356/69002 |