A study on business development strategies and tactics in the shipping industry to improve customer satisfaction (port sector)
With weak global economic outlook and overcapacity in the industry, container shipping organisations are facing tremendous pressure to compete in this highly competitive market. As Internet of Things (IoT) and Big data analytics are one of the top five evolving trends in the global maritime industry...
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| Format: | Final Year Project (FYP) |
| Language: | English |
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2017
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| Online Access: | http://hdl.handle.net/10356/71122 |