‘Seller or scammer’ : effect of risk communications on the online shoppers’ behaviour of guarding against scams

Given the rise in online shopping scams (Loh, 2016) despite current preventive efforts, this study aimed to understand which characteristics of a shopper might cause him/her to be less wary of scams, so that vulnerable consumers can take more precaution; and to investigate the use of risk communicat...

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Bibliographic Details
Main Author: Ng, Rachel Li En
Other Authors: Ho Moon-Ho Ringo
Format: Final Year Project (FYP)
Language:English
Published: 2018
Subjects:
Online Access:http://hdl.handle.net/10356/74224