Effect of superiors' emotional intelligence on subordinates' conflict management styles.

This study tested the effect of superiors’ emotional intelligence (EQ) (high EQ vs low EQ) on subordinates’ conflict management styles. The implication of this study is to motivate superiors to improve on their EQ, and to encourage organizations to include EQ assessment in the recruitment of manager...

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Bibliographic Details
Main Authors: Ho, Soon Wing., Yew, Chor Herng., Lau, Yin Mei.
Other Authors: Tan, Joo Seng
Format: Final Year Project (FYP)
Published: 2008
Subjects:
Online Access:http://hdl.handle.net/10356/8305