Theorizing the textual differences between authentic and fictitious reviews: Validation across positive, negative and moderate polarities

Purpose: The purpose of this paper is twofold: to build a theoretical model that identifies textual cues to distinguish between authentic and fictitious reviews, and to empirically validate the theoretical model by examining reviews of positive, negative as well as moderate polarities. Design/met...

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Bibliographic Details
Main Authors: Banerjee, Snehasish, Chua, Alton Yeow Kuan
Other Authors: Wee Kim Wee School of Communication and Information
Format: Journal Article
Language:English
Published: 2017
Subjects:
Online Access:https://hdl.handle.net/10356/84164
http://hdl.handle.net/10220/43564