Comparative study on mobile phone service providers in Singapore.

This project compares the service quality of 3 mobile phone service providers in Singapore (namely, Singtel Mobile, MobileOne and StarHub) through the use of the SERVQUAL Model.

书目详细资料
Main Authors: Chew, Chia Wen., Ler, Li Kye., Toh, Li Lu.
其他作者: Goh, Chye Tee
格式: Final Year Project (FYP)
出版: 2008
主题:
在线阅读:http://hdl.handle.net/10356/8545