A study on the efficiency and service quality of Singaporean banks

To investigate if the efficiencies attained by Singaporean banks is matched by exellent service quality.

Bibliographic Details
Main Authors: Cheong, Regina Geok Ping, Fam, Xianhui, Loh, Siang Tiong
Other Authors: Seet, Lip Chai
Format: Final Year Project (FYP)
Published: 2008
Subjects:
Online Access:http://hdl.handle.net/10356/8830