An innovation diffusion perspective of e-consumers’ initial adoption of self-collection service via automated parcel station
Purpose - As an application of Self-Service Technology (SST), Automated Parcel Station (APS) is emerging as a logistics innovation to address the inefficiency and delivery failure in conventional home delivery. However, the long term viability of APS depends on consumers’ acceptance of such concept....
Main Authors: | , , , |
---|---|
Other Authors: | |
Format: | Journal Article |
Language: | English |
Published: |
2018
|
Subjects: | |
Online Access: | https://hdl.handle.net/10356/89987 http://hdl.handle.net/10220/46480 |