An innovation diffusion perspective of e-consumers’ initial adoption of self-collection service via automated parcel station

Purpose - As an application of Self-Service Technology (SST), Automated Parcel Station (APS) is emerging as a logistics innovation to address the inefficiency and delivery failure in conventional home delivery. However, the long term viability of APS depends on consumers’ acceptance of such concept....

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Bibliographic Details
Main Authors: Wang, Xueqin, Yuen, Kum Fai, Wong, Yiik Diew, Teo, Chee Chong
Other Authors: School of Civil and Environmental Engineering
Format: Journal Article
Language:English
Published: 2018
Subjects:
Online Access:https://hdl.handle.net/10356/89987
http://hdl.handle.net/10220/46480