Why consumers do not use phone banking in Singapore: an exploratory study.

To identify the reasons why consumers do not use phone banking and explore the usage distribution of Phone banking in future.

Bibliographic Details
Main Authors: Chew, Jane Li Yun., Neo, Yin Chou., Toh, Pei Chyi.
Other Authors: Gerrard, Philip
Format: Final Year Project (FYP)
Published: 2008
Subjects:
Online Access:http://hdl.handle.net/10356/9681