Evaluation of Valuair Ltd. using the importance-performance analysis framework.
Using an analytical approach known as the Importance-Performance Analysis (IPA), this paper involves a study of thirteen pre-selected attributes by which Valuair will be evaluated. This study will help Valuair evaluate their performance and provide insights for further improvement.
| Main Authors: | , , |
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| Other Authors: | |
| Format: | Final Year Project (FYP) |
| Published: |
2008
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| Subjects: | |
| Online Access: | http://hdl.handle.net/10356/9812 |