Customer satisfaction in the telecommunication industry

This report research into the customer satisfaction of the telecommunication industry. Regression analysis was performed through data collected from a door-to-door survey.

Bibliographic Details
Main Authors: Lim, Tuang Wee, Neo, Boon Sen, Yeung, Hok Wai
Other Authors: Wu, Yuan
Format: Final Year Project (FYP)
Published: 2008
Subjects:
Online Access:http://hdl.handle.net/10356/9940