Customer satisfaction in taxi industry.
This research seeks to examine the level of customer satisfaction in the Singapore Taxi Industry. It provides a guide for taxi operators to know which are the factors that may be lacking in the provision of quality service.
| Main Authors: | , , |
|---|---|
| Other Authors: | |
| Format: | Final Year Project (FYP) |
| Published: |
2008
|
| Subjects: | |
| Online Access: | http://hdl.handle.net/10356/9952 |