Singapore Airlines and flight SQ006 : managing an airline crisis

Flight SQ006, operated by Singapore Airlines, crashed on 31 October 2000. The accident was the first with fatalities in the 28–year history of the airline, although all the passengers on board a plane of its wholly owned subsidiary (SilkAir) had died in a crash three years earlier. More accustomed t...

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Bibliographic Details
Main Author: Henderson, Joan C.
Other Authors: Nanyang Business School
Format: Case Study
Language:English
Published: 2013
Subjects:
Online Access:https://hdl.handle.net/10356/99880
http://hdl.handle.net/10220/13541
http://www.asiacase.com/case/ntuAbcc/siaSq006.html