ANALISIS KEPUASAN PASIEN RAWAT JALAN TERHADAP KUALITAS PELAYANAN FARMASI DI APOTEK PELENGKAP KIMIA FARMA NO. 12 RSUP dr. SOERADJI TIRTONEGORO KLATEN
One indicator of the success of individual health care is patient satisfaction. Customer satisfaction is defined as a response to the evaluation of the expectations of service prior to the actual performance perceived. The study aims to know outpasient satisfasion the quality of based on the results...
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| Μορφή: | Thesis |
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[Yogyakarta] : Universitas Gadjah Mada
2012
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