PENGARUH KARAKTERISTIK PEKERJAAN TERHADAP PERILAKU KEWARGAAN ORGANISASI DENGAN MEDIATOR NILAI-NILAI KUALITAS KEHIDUPAN KERJA
Organizational Citizenship Behavior (OCB) is a voluntary behavior that is not formally rewarded by the organization. Previous studies found that four aspects of job characteristic (skill variety, task identity, task significance, and autonomy) have positive impact on OCB. The study examined the rela...
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| Format: | Thesis |
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[Yogyakarta] : Universitas Gadjah Mada
2012
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| Summary: | Organizational Citizenship Behavior (OCB) is a voluntary behavior
that is not formally rewarded by the organization. Previous studies
found that four aspects of job characteristic (skill variety, task identity,
task significance, and autonomy) have positive impact on OCB. The
study examined the relationship between job characteristic and OCB
by considering Quality of Work Life (QWL) values. The data was
gained from 65 employees of an outsourcing company, PT. X. The
data was analyzed using regression analysis technique. The result
showed that job characteristic had significant influence towards OCB
by strengthening QWL values. QWL values acted as mediating
variable between job characteristic and OCB. The result of this study
and the utility of the insight are discussed. |
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