Pengaruh Kualitas Layanan Internal terhadap Kepuasan Karyawan Studi pada Karyawan PT. Pegadaian (Persero) Kantor Wilayah IV Balikpapan dan PT. Pegadaian (Persero) Kantor Cabang Kawi Balikpapan
The purpose of this study to measure the independent variables (internal service quality) predict the dependent variable (employee satisfaction) at employee of PT. Pegadaian (Persero) Regional Office IV Balikpapan and PT. Pegadaian (Persero) Branch Office Kawi Balikapan. This study using methods to...
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| Format: | Thesis |
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[Yogyakarta] : Universitas Gadjah Mada
2013
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