Upaya Penurunan Jumlah Tiket Masalah di Departemen Mysap Production Center di PT Astra International Tbk
This research will discuss about settlement process for problem tickets regarding SAP R/3 usage in PT Astra International, Tbk which initiated by the high number of problem tickets in 2011. The main purposes of this research are to identify the main causes of the high number of ticket problems that...
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| Format: | Thesis |
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[Yogyakarta] : Universitas Gadjah Mada
2013
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