Evaluasi Kualitas Layanan Billing Information System Rumah Sakit dengan Metode Servqual (Studi Kasus pada RS Dr. Murdjani Sampit Kabupaten Kotawaringin Timur Provinsi Kalimantan Tengah)
To meet customer satisfaction, organizations must figure out what customers want. Customer satisfaction is one of the factors or of the measure of success for any development and implementation of information systems in an organization. Dr. Murdjani Hospital of Sampit, Kota Waringin Timur Regency...
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Format: | Thesis |
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[Yogyakarta] : Universitas Gadjah Mada
2012
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