IMPLEMENTASI BALANCED SCORECARD DI LAYANAN GIZI RS JIH

Background: Nutrition service is one of services in hospitals. Nutrition service can become service excellence in hospitals that can be achieved through quality service. Performance of quality service has to be continuously monitored. One method to monitor performance is balanced scorecard approach....

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Bibliographic Details
Main Authors: , Kartika Nur Fitriani, , Yeni Prawiningdyah, SKM, M.Kes.
Format: Thesis
Published: [Yogyakarta] : Universitas Gadjah Mada 2013
Subjects:
ETD