Analisis Pengaruh Perilaku Jasa Tenaga Penjualan terhadap Kualitas Hubungan Studi Kasus di PT Bank Cimb Niaga Tbk

Purpose - The purpose of this paper is to examine salesperson service behavior to customer satisfaction and trust in order to determine a suitable framework of selling implementation to increase number of funding amount on sales division at PT Bank CIMB Niaga Tbk Design/methodology/approach � This...

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Bibliographic Details
Main Authors: , I Dewa Putu Sidan Bayupati, , Bayu Sutikno, M.S.M., Ph.D.
Format: Thesis
Published: [Yogyakarta] : Universitas Gadjah Mada 2013
Subjects:
ETD