Analisis Kepuasan Perlanggan Terhadap Layanan PT Telkom di Plasa Telkom Gatot Subroto

This research is research based on customer�s perception to service quality at Plasa Telkom Gatot Subroto Jakarta. This focus on customer�s perception to service quality and identify the difference of customer�s perception to service quality based on demography factors. This research utilize f...

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Bibliographic Details
Main Authors: , Robit Cahyono, S.T, , Prof. Dr. Djoko Susanto, MSA.
Format: Thesis
Published: [Yogyakarta] : Universitas Gadjah Mada 2013
Subjects:
ETD