EVALUASI PENCAPAIAN KINERIA BERBASIS BALANCED SCORECARD PADA SEKTOR PUBLIK Studi Kasus pada Kantor Pelayanan Pajak Madya Pekanbaru
This study aimed to evaluate performance achieved in Medium Taxpayer Office (KPP Madya) of Pekanbaru. Evaluation is done using concept of balanced scorecard. As a vertical unit of Directorate General of Taxes (DGT), KPP Madya Pekanbaru has applied concept of balanced scorecard as a tool to measure t...
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| Format: | Thesis |
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[Yogyakarta] : Universitas Gadjah Mada
2013
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