TINGKAT KEPUASAN PASIEN TERHADAP KUALITAS PELAYANAN RAWAT JALAN NON-JIWA (UMUM) DI RUMAH SAKIT JIWA GRHASIA DAERAH ISTIMEWA YOGYAKARTA TAHUN 2013
The hospital as a public service institution should be able to improve the services of higher quality. One of the efforts to improve the quality of public services, as mandated by The Laws of the Republic of Indonesia Number 25 Year 2000 on National Development Program, there should be measures to d...
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| Format: | Thesis |
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[Yogyakarta] : Universitas Gadjah Mada
2013
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