Pengaruh Kualitas Layanan, Kepuasan Pelanggan pada Niat Kunjungan Ulang Restoran Cepat Saji (Studi pada Yogya Chicken Cabang Jalan Kaliurang Yogyakarta)
Restaurant industry has been growing by the emerge of new restaurants particularly in Yogyakarta. To be survived in market, a restaurant needs to maintain service quality and customer satisfaction toward re-pratonage intention in restaurant service industry fast food especially Yogya Chicken in Jala...
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| Format: | Thesis |
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[Yogyakarta] : Universitas Gadjah Mada
2013
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