GAMBARAN TINGKAT KEPUASAN PASIEN RAWAT JALAN TERHADAP KUALITAS PELAYANAN DI INSTALASI FARMASI RUMAH SAKIT UMUM DAERAH TAMAN HUSADA KOTA BONTANG PERIODE JANUARI 2013
Pharmacy services is one of the health care, which health care is a human need, consequently expected to provide quality health care. When a good quality of service provided, the patient's expectations were fulfilled. Patient expectations are met or not will determine satisfaction with services...
| Main Authors: | , |
|---|---|
| Format: | Thesis |
| Published: |
[Yogyakarta] : Universitas Gadjah Mada
2013
|
| Subjects: |