ANALISIS PERSEPSI PASIEN TERHADAP KUALITAS PELAYANAN DI INSTALASI FARMASI RAWAT JALAN RUMAH SAKIT AKADEMIK UGM YOGYAKARTA

With increasing population , the demand for health services is also increasing . UGM initiative to set up a health care center Academic Hospital ( RSA ) Class B. This requires evaluation of hospital -related quality of pharmacy services . This quality is measured based on the patient's percepti...

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Bibliographic Details
Main Authors: , RINA WAHYUNINGSIH, , Dr. Ika Puspitasari, M.Si., Apt.
Format: Thesis
Published: [Yogyakarta] : Universitas Gadjah Mada 2013
Subjects:
ETD