ANALISIS PENGARUH KUALITAS PROYEK PERUMAHAN DAN LAYANAN TERHADAP KEPUASAN KONSUMEN
Background: Consumer satisfaction is a state of feeling among consumers after comparing what they received and expect . Consumers will be satisfied if what they bought were a good quality products and they got good service as expected in post-sales. Purpose: The purpose of this study was to examine...
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[Yogyakarta] : Universitas Gadjah Mada
2014
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