ANALISIS SIX SIGMA UNTUK PENINGKATAN KINERJA LAYANAN AKADEMIK SISWA DI SMK NEGERI 2 YOGYAKARTA
The purpose of this study is to measure students academic service performance value in SMK Negeri 2 Yogyakarta service performance using instruments (servperf), and analyzed using six sigma to improve the academic performance of services. This research is a descriptive study, the population is 2,300...
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Format: | Thesis |
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[Yogyakarta] : Universitas Gadjah Mada
2013
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