ANALISIS SIX SIGMA UNTUK PENINGKATAN KINERJA LAYANAN AKADEMIK SISWA DI SMK NEGERI 2 YOGYAKARTA

The purpose of this study is to measure students academic service performance value in SMK Negeri 2 Yogyakarta service performance using instruments (servperf), and analyzed using six sigma to improve the academic performance of services. This research is a descriptive study, the population is 2,300...

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Bibliographic Details
Main Authors: , Joko Prasetiyo, , Dr. Wakhid Slamet Ciptono, MBA., MPM
Format: Thesis
Published: [Yogyakarta] : Universitas Gadjah Mada 2013
Subjects:
ETD