ANALISIS KEPUASAN PELANGGAN DENGAN PENDEKATAN SERVICE QUALITY (SERVQUAL) Studi pada Bank BRI Cabang Yogyakarta-Cik Di Tiro

Financial statements published by the company, which is one source of information regarding the company's financial position, performance and changes in financial position of the company is very handy in making the right decision. So the information presented is more helpful in decision-making,...

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Bibliographic Details
Main Authors: , Yuli Ristina, , Dr. Fahmy Radhi, MBA.
Format: Thesis
Published: [Yogyakarta] : Universitas Gadjah Mada 2013
Subjects:
ETD