ANALISIS PENGARUH PERSEPSI KONSUMEN MENGENAI BAURAN PEMASARAN DAN CITRA MEREK PADA LOYALITAS KONSUMEN MERCEDES-BENZ DI JAKARTA

This research aims to examine the effects of consumers perception about marketing mix (product, price, place, and promotion) and brand image on customer loyalty on Mercedes-Benz in Jakarta. The Hypothesis are marketing mix has a positively significant impact on customer loyalty and brand image has a...

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Main Authors: , Aditya Jamaludin, , Prof. Basu Swastha D., MBA.
Format: Thesis
Published: [Yogyakarta] : Universitas Gadjah Mada 2013
Subjects:
ETD
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author , Aditya Jamaludin
, Prof. Basu Swastha D., MBA.
author_facet , Aditya Jamaludin
, Prof. Basu Swastha D., MBA.
author_sort , Aditya Jamaludin
collection UGM
description This research aims to examine the effects of consumers perception about marketing mix (product, price, place, and promotion) and brand image on customer loyalty on Mercedes-Benz in Jakarta. The Hypothesis are marketing mix has a positively significant impact on customer loyalty and brand image has a positively significant impact on customer loyalty. Sample selection is conducted through purposive sampling with conditions, Mercedes-Benz users or ex users who lives in Jakarta. The analysis method to test hypothesis is using kuantittif method. The result showed that individually, product, price, place, promotion, and brand image have a positively significant impact on customer loyalty. But together, only product and distribution that have positively significant impact to customer loyalty.
first_indexed 2024-03-13T23:10:55Z
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id oai:generic.eprints.org:125517
institution Universiti Gadjah Mada
last_indexed 2024-03-13T23:10:55Z
publishDate 2013
publisher [Yogyakarta] : Universitas Gadjah Mada
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spelling oai:generic.eprints.org:1255172016-03-04T08:25:32Z https://repository.ugm.ac.id/125517/ ANALISIS PENGARUH PERSEPSI KONSUMEN MENGENAI BAURAN PEMASARAN DAN CITRA MEREK PADA LOYALITAS KONSUMEN MERCEDES-BENZ DI JAKARTA , Aditya Jamaludin , Prof. Basu Swastha D., MBA. ETD This research aims to examine the effects of consumers perception about marketing mix (product, price, place, and promotion) and brand image on customer loyalty on Mercedes-Benz in Jakarta. The Hypothesis are marketing mix has a positively significant impact on customer loyalty and brand image has a positively significant impact on customer loyalty. Sample selection is conducted through purposive sampling with conditions, Mercedes-Benz users or ex users who lives in Jakarta. The analysis method to test hypothesis is using kuantittif method. The result showed that individually, product, price, place, promotion, and brand image have a positively significant impact on customer loyalty. But together, only product and distribution that have positively significant impact to customer loyalty. [Yogyakarta] : Universitas Gadjah Mada 2013 Thesis NonPeerReviewed , Aditya Jamaludin and , Prof. Basu Swastha D., MBA. (2013) ANALISIS PENGARUH PERSEPSI KONSUMEN MENGENAI BAURAN PEMASARAN DAN CITRA MEREK PADA LOYALITAS KONSUMEN MERCEDES-BENZ DI JAKARTA. UNSPECIFIED thesis, UNSPECIFIED. http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=65686
spellingShingle ETD
, Aditya Jamaludin
, Prof. Basu Swastha D., MBA.
ANALISIS PENGARUH PERSEPSI KONSUMEN MENGENAI BAURAN PEMASARAN DAN CITRA MEREK PADA LOYALITAS KONSUMEN MERCEDES-BENZ DI JAKARTA
title ANALISIS PENGARUH PERSEPSI KONSUMEN MENGENAI BAURAN PEMASARAN DAN CITRA MEREK PADA LOYALITAS KONSUMEN MERCEDES-BENZ DI JAKARTA
title_full ANALISIS PENGARUH PERSEPSI KONSUMEN MENGENAI BAURAN PEMASARAN DAN CITRA MEREK PADA LOYALITAS KONSUMEN MERCEDES-BENZ DI JAKARTA
title_fullStr ANALISIS PENGARUH PERSEPSI KONSUMEN MENGENAI BAURAN PEMASARAN DAN CITRA MEREK PADA LOYALITAS KONSUMEN MERCEDES-BENZ DI JAKARTA
title_full_unstemmed ANALISIS PENGARUH PERSEPSI KONSUMEN MENGENAI BAURAN PEMASARAN DAN CITRA MEREK PADA LOYALITAS KONSUMEN MERCEDES-BENZ DI JAKARTA
title_short ANALISIS PENGARUH PERSEPSI KONSUMEN MENGENAI BAURAN PEMASARAN DAN CITRA MEREK PADA LOYALITAS KONSUMEN MERCEDES-BENZ DI JAKARTA
title_sort analisis pengaruh persepsi konsumen mengenai bauran pemasaran dan citra merek pada loyalitas konsumen mercedes benz di jakarta
topic ETD
work_keys_str_mv AT adityajamaludin analisispengaruhpersepsikonsumenmengenaibauranpemasarandancitramerekpadaloyalitaskonsumenmercedesbenzdijakarta
AT profbasuswasthadmba analisispengaruhpersepsikonsumenmengenaibauranpemasarandancitramerekpadaloyalitaskonsumenmercedesbenzdijakarta