ANALISIS GAP PEMAHAMAN PIMPINAN UNIT KERJA TERHADAP IMPLEMENTASI SISTEM MANAJEMEN MUTU (SMM) BERBASIS ISO 9001:2008 DI SMK NEGERI 1 KOTA TASIKMALAYA

The PUK Understanding the Gap Analysis Implementation based on ISO 9001:2008 QMS in SMK Negeri 1 Kota Tasikmalaya, Thesis, Master of Management, University of Gadjah Mada, Yogyakarta. Efforts to improve the quality of service that heralded this time the Government is to provide service to customers...

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Bibliographic Details
Main Authors: , Maman, , Drs.Wakhid Slamet Ciptono,, MBA., MPM., Ph.D.
Format: Thesis
Published: [Yogyakarta] : Universitas Gadjah Mada 2013
Subjects:
ETD