MANAJEMEN KELUHAN PELANGGAN DI RUMAH SAKIT UMUM DAERAH WONOSARI KABUPATEN GUNUNGKIDUL
Background:The existance ofbureaucratic reform act requires professional bureaucracy, where the role of civil servants to be public servant and competing inter part in improving the quality of the community to serve on a competitive basis. Government hospitals as a public service it is appropriate t...
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[Yogyakarta] : Universitas Gadjah Mada
2013
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