Pengaruh Kinerja Keuangan dan Kualitas Layanan terhadap Willingness to Buy: Studi pada Bank BPD DIY

The purpose of the study is to analyze the effect of the bank's financial performance and service quality to customer�s willingness to buy. The factors examined in this study include financial performance using the bank's reputation as a variable replacement, service quality, customer sa...

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Bibliographic Details
Main Authors: , DWIA DANTI REVULANINGDYAH, , Ertambang Nahartyo, M.Sc., Ph.D., CMA.
Format: Thesis
Published: [Yogyakarta] : Universitas Gadjah Mada 2014
Subjects:
ETD