CUSTOMER SATISFACTION AND LOYALTY OF CELLULAR PHONE SUBSCRIBERS IN YOGYAKARTA
Telecommunication industry is growing and simultaneously become a big source of economic growth, especially in cellular phone industry. People become more mobile and some of them may think that a mobile phone is more important even at home than a fix line phone, which usually installed in houses. Th...
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Format: | Thesis |
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[Yogyakarta] : Universitas Gadjah Mada
2014
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