PERANAN KECERDASAN EMOSI, KEPUASAN KERJA DAN KEPEMIMPINAN TRANSFORMASIONAL TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR PERAWAT
The rapid development of hospital industry cause business competition in term of hospital service become very hostile. Therefore, nurses are demanded to perform organizational citizenship behavior (OCB), because of OCB support organization effectiveness. Several researches found that emotional intel...
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| Format: | Thesis |
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[Yogyakarta] : Universitas Gadjah Mada
2014
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