PERANAN KECERDASAN EMOSI, KEPUASAN KERJA DAN KEPEMIMPINAN TRANSFORMASIONAL TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR PERAWAT

The rapid development of hospital industry cause business competition in term of hospital service become very hostile. Therefore, nurses are demanded to perform organizational citizenship behavior (OCB), because of OCB support organization effectiveness. Several researches found that emotional intel...

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Main Authors: , DEWI MASRUROH, , Drs. Fathul Himam, MPsi., MA., Ph.D., Psi.
Format: Thesis
Published: [Yogyakarta] : Universitas Gadjah Mada 2014
Subjects:
ETD
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author , DEWI MASRUROH
, Drs. Fathul Himam, MPsi., MA., Ph.D., Psi.
author_facet , DEWI MASRUROH
, Drs. Fathul Himam, MPsi., MA., Ph.D., Psi.
author_sort , DEWI MASRUROH
collection UGM
description The rapid development of hospital industry cause business competition in term of hospital service become very hostile. Therefore, nurses are demanded to perform organizational citizenship behavior (OCB), because of OCB support organization effectiveness. Several researches found that emotional intelligence, job satisfaction and transformational leadership have predicted OCB. In this study, research objective was to examine that emotional intelligence, job satisfaction and transformational leadership have predicted to nurses� organizational citizenship behavior (OCB). Hypothesis that researcher proposed in this study was emotional intelligence, job satisfaction and transformational leadership altogether were predictors of nurses� OCB. This study was a field research that implemented a quantative methodology by means of questionnaire as data collecting tools. Questionnaire that researcher implemented was one of OCB, emotional intelligence, job satisfaction and transformational leadership. Hypothesis testing was performed by implementing a multiple linear regression analysis. The results of the data analysis toward 146 respondents stated that variables of emotional intelligence, job satisfaction and transformational leadership altogether predicted the nurses� OCB (F = 16,062, p< 0,05) with a contribution for about 24,4%. Key words: Organizational citizenship behavior, emotional intelligence, job satisfaction, transformational leadership
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spelling oai:generic.eprints.org:1300312016-03-04T07:54:38Z https://repository.ugm.ac.id/130031/ PERANAN KECERDASAN EMOSI, KEPUASAN KERJA DAN KEPEMIMPINAN TRANSFORMASIONAL TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR PERAWAT , DEWI MASRUROH , Drs. Fathul Himam, MPsi., MA., Ph.D., Psi. ETD The rapid development of hospital industry cause business competition in term of hospital service become very hostile. Therefore, nurses are demanded to perform organizational citizenship behavior (OCB), because of OCB support organization effectiveness. Several researches found that emotional intelligence, job satisfaction and transformational leadership have predicted OCB. In this study, research objective was to examine that emotional intelligence, job satisfaction and transformational leadership have predicted to nurses� organizational citizenship behavior (OCB). Hypothesis that researcher proposed in this study was emotional intelligence, job satisfaction and transformational leadership altogether were predictors of nurses� OCB. This study was a field research that implemented a quantative methodology by means of questionnaire as data collecting tools. Questionnaire that researcher implemented was one of OCB, emotional intelligence, job satisfaction and transformational leadership. Hypothesis testing was performed by implementing a multiple linear regression analysis. The results of the data analysis toward 146 respondents stated that variables of emotional intelligence, job satisfaction and transformational leadership altogether predicted the nurses� OCB (F = 16,062, p< 0,05) with a contribution for about 24,4%. Key words: Organizational citizenship behavior, emotional intelligence, job satisfaction, transformational leadership [Yogyakarta] : Universitas Gadjah Mada 2014 Thesis NonPeerReviewed , DEWI MASRUROH and , Drs. Fathul Himam, MPsi., MA., Ph.D., Psi. (2014) PERANAN KECERDASAN EMOSI, KEPUASAN KERJA DAN KEPEMIMPINAN TRANSFORMASIONAL TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR PERAWAT. UNSPECIFIED thesis, UNSPECIFIED. http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=70442
spellingShingle ETD
, DEWI MASRUROH
, Drs. Fathul Himam, MPsi., MA., Ph.D., Psi.
PERANAN KECERDASAN EMOSI, KEPUASAN KERJA DAN KEPEMIMPINAN TRANSFORMASIONAL TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR PERAWAT
title PERANAN KECERDASAN EMOSI, KEPUASAN KERJA DAN KEPEMIMPINAN TRANSFORMASIONAL TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR PERAWAT
title_full PERANAN KECERDASAN EMOSI, KEPUASAN KERJA DAN KEPEMIMPINAN TRANSFORMASIONAL TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR PERAWAT
title_fullStr PERANAN KECERDASAN EMOSI, KEPUASAN KERJA DAN KEPEMIMPINAN TRANSFORMASIONAL TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR PERAWAT
title_full_unstemmed PERANAN KECERDASAN EMOSI, KEPUASAN KERJA DAN KEPEMIMPINAN TRANSFORMASIONAL TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR PERAWAT
title_short PERANAN KECERDASAN EMOSI, KEPUASAN KERJA DAN KEPEMIMPINAN TRANSFORMASIONAL TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR PERAWAT
title_sort peranan kecerdasan emosi kepuasan kerja dan kepemimpinan transformasional terhadap organizational citizenship behavior perawat
topic ETD
work_keys_str_mv AT dewimasruroh peranankecerdasanemosikepuasankerjadankepemimpinantransformasionalterhadaporganizationalcitizenshipbehaviorperawat
AT drsfathulhimammpsimaphdpsi peranankecerdasanemosikepuasankerjadankepemimpinantransformasionalterhadaporganizationalcitizenshipbehaviorperawat